Reference

Privacy Policy for Your Bukit4d Account

We spell out what we collect, why we keep it, and how you can ask us to change it.

Account dataDevice signalsCookie useLocal law
bukit4d Privacy Policy for Your Bukit4d Account
REQUEST CHANNELS

Privacy Requests via WhatsApp

If you want to see, correct, or remove data tied to your account, we keep the path simple.

Live Chat Open live chat from the lobby when you want a quick privacy check.
Email Send a message to [email protected] if you want a written trail for your request.
WhatsApp Use WhatsApp for faster follow-up if you prefer mobile chat.
RECORD CARE

Mobile and Desktop Record Care

We keep privacy handling narrow: collect only what is needed for access, fraud checks, support, and legal retention.

Account Data

We store the details you enter at signup, plus the contact route you later confirm in support. That lets us match requests to the right account and avoid changing data for the wrong person.

Cookie Use

Cookies help us remember your session, language choice, and security state. They also tell us whether you are returning on mobile or desktop, so we can keep the policy controls and login checks consistent.

Device Signals

We log basic device signals such as browser type, IP range, and app version when you use the site. Those signals help us spot account sharing, duplicate sessions, or a blocked login attempt.

Payment Records

When you pay with DANA, OVO, GoPay, or QRIS, we keep the reference needed to reconcile the account trail and answer support questions. We do not treat that record as a public profile.

Retention Window

We keep records only as long as needed for account service, dispute handling, and legal retention. After that period, the data is removed or anonymized so it no longer points back to you.

Your Requests

You can ask for access, correction, or deletion through live chat, email, or WhatsApp. We confirm the request against your registered contact method before making changes, then tell you what was updated.

Questions About Your Data

These answers cover the parts of the policy that matter most when you open an account, send a request, or check how your records are handled. If your question is not listed, send it through live chat, email, or WhatsApp and we will answer from the same account record. The policy applies only where local law permits, and we follow the local rule if it changes what we can store or share.

We keep the name or nickname you submit, the contact channel you confirm, device signals, and the login trail needed to secure the account. If you later use DANA, OVO, GoPay, or QRIS, we also keep the matching reference.

Cookies stay on your browser for session control, language, and security checks. We use them to remember whether you signed in from mobile or desktop, and we delete or refresh them according to their set period.

Yes. Send the request through live chat, email, or WhatsApp, and we will match it against your registered contact route before updating the record. For safety, we may ask for a fresh login or confirmation code.

We verify the request against the contact method already linked to your account, then check the change history before we act. That process helps us avoid edits from the wrong person and keeps the record auditable.

We keep account and support records only as long as they are needed for service, dispute handling, or legal retention. After that, they are deleted or anonymized so they no longer identify you.

Yes, when local law permits. This policy is available only where local law permits, and it applies the same on mobile and desktop. The device signals we see from your browser help us keep the account tied to your session.

Reach us through live chat, email, or WhatsApp, and we will send the current policy text together with the contact path for any correction request. We answer the same way whether you are in Denpasar or elsewhere.